Integrate Luran — automations, flows, AI chat actions, and the widget.
This is the public documentation for Luran, an AI customer conversation platform for support and sales. It documents how to configure automations and flows, let the AI call your own APIs, and embed the chat widget — against the product as it works today. For marketing and product overviews, visit the main site.
Integration-focused
Step-by-step guidance for connecting your APIs, building flows, and embedding the widget — not marketing.
True to the implementation
Every guide reflects the current dashboard and backend behavior, including the real limits and supported options.
Built to grow
A multi-page structure so guides, examples, and reference material can expand cleanly over time.
Choose the guide that matches what you’re building.
These docs are split by outcome, so you can move from understanding to integration without guessing where to look next.
Getting Started
How automation, flows, and AI chat fit together, and when to use each.
Automation & Flows
Create automation actions, build flows, map inputs and returned values, and use variables in messages.
AI Chat Actions
How the AI calls your tenant actions in chat, collects missing details, and runs lookup chains.
Widget Setup
Embed the chat widget with one snippet, configure it from the dashboard, and go live.
Troubleshooting
Common reasons a setup doesn’t behave as expected, across automation, flows, and returned values.
Pricing API
The public plans endpoint, with a sample response and a render snippet.
What these docs cover
This documentation
- Automation actions: HTTP methods, auth, and returned-value mapping
- Flows: node types, triggers, variables, and saved results
- AI chat actions and lookup chains
- Widget installation and configuration
- Pricing API reference
In-dashboard help
- Contextual hints while configuring actions and flows
- Field-level help for AI chat and flow steps
- Task-time guidance inside the product
- The same automation, flows, and widget topics, at the point of use