Public docs for setup, automation, flows, and product understanding.
This documentation keeps the public product overview intact while adding deeper implementation guidance for teams configuring Luran in real support environments. Start with the basics or jump straight into automation and flow behavior.
Product + Docs
The homepage stays as the public overview and entry point. The docs section carries the deeper how-to material.
Implementation Accurate
The guides are based on the current dashboard and backend behavior, including the present limits and supported options.
Built to Grow
The new structure is multi-page so guides, examples, and reference material can expand without turning into one long landing page.
Choose the guide that matches what you’re trying to do.
These public docs are split by outcome, not by internal engineering structure, so teams can move from understanding to implementation without guessing where to look next.
What these docs cover today
Public docs
- Product overview and positioning
- Getting started guidance
- Automation actions and flow behavior
- Flow variables, saved results, and message interpolation
- Current implementation rules for public-facing technical guidance
In-dashboard docs
- Contextual hints while configuring actions and flows
- Field-level help for AI chat and flow use
- Task-time support for tenants already working inside the product
- Deep links into these public docs when a fuller explanation is needed