Simple plans for teams using AI to support customers and automate work.
Choose the plan that fits your team today, then move into more workflows, more automation capacity, and higher monthly usage as your support operation grows.
Start with real outcomes
Use Luran to answer questions, check records, and complete customer tasks without making support feel robotic.
Grow into guided journeys
As your team grows, you can add smarter workflows for routing, escalations, approvals, and repeatable customer journeys.
Scale with confidence
Each plan gives you more room to handle customer work automatically every month, so your setup can keep pace with demand.
Compare plans
Switch billing to compare pricing and see what each plan unlocks for your team.
Need deeper scale, governance, or a custom commercial model?
Enterprise is designed for teams that need larger volume, governance, and a plan shaped around how they operate.
See the details side by side
If you want the full picture, this table shows the included limits and capabilities for each plan.
| Capability | Trial | Lite | Professional | Growth | Enterprise |
|---|
How automation runs are counted
Counts as an execution
Each time Luran runs an automation for your team or your customers, it counts toward that plan’s monthly automation allowance.
Blocked runs are handled fairly
If a run is blocked because the monthly allowance is already exhausted, it does not keep reducing the remaining allowance again.
Where this matters
This applies whether the automation is used in normal AI chat, inside a workflow, or during testing.
Why this matters
Larger plans give you more room to handle customer tasks automatically as support volume and operational complexity increase.
Short answers to the questions teams usually ask first
It counts whenever Luran actually runs one of your automation actions, whether that happens from AI chat, a workflow, or a test run.
Because they do different jobs. Actions are reusable business operations. Flows are the multi-step journeys that can use those actions.
Yes. Trial includes one workflow, two automation actions, one hundred automation runs per month, and AI chat automation so teams can experience the product properly before upgrading.
AI chat automation is available across plans. Lookup chains begin from Professional and continue through Growth and Enterprise.
Choose a plan, then move into setup when you're ready.
Once you know which plan fits, the next step is setting up your automations and workflows so Luran can start handling real customer tasks for you.